Privacy Policy
Ravima Care App
App Name: Ravima Care
Developer: Ravima Ventures
Ravima Care is a society management application designed for residential communities to manage visitor entries, complaints, notices, maintenance payments, and communication between residents and management.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, flat/unit number, and profile photo provided during registration.
- Visitor Records: Visitor name, phone number, vehicle number, purpose of visit, and entry/exit timestamps.
- Complaint & Notice Data: Content of complaints, notices, and associated attachments submitted through the app.
- Payment Information: Maintenance payment records and transaction details.
- Device Information: Device type, operating system, and app version for troubleshooting purposes.
2. How We Use Your Information
Your information is used to:
- Facilitate visitor management and gate entry/exit tracking.
- Enable communication between residents, committee members, and management.
- Process and track maintenance payments.
- Manage complaints, notices, and facility bookings.
- Send notifications related to society activities.
- Improve app performance and user experience.
3. Data Sharing
We do not sell or share your personal data with third parties, except:
- With your society management or committee as required for society operations.
- When required by applicable law or legal process.
- With service providers who assist in app operations (under strict confidentiality agreements).
4. Data Security
We implement industry-standard security measures to protect your data, including encrypted data transmission, secure server storage, and access controls. However, no method of electronic transmission or storage is 100% secure.
5. Data Retention
Your data is retained as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time through the app or by contacting us.
6. Your Rights
You have the right to:
- Access, update, or correct your personal information.
- Request deletion of your account and personal data.
- Opt out of non-essential notifications.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be communicated through the app or via email. Continued use of the app after changes constitutes acceptance of the updated policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@ravimacare.com
Developer: Ravima Ventures