Privacy Policy for Ravima Care
Effective Date: March 31, 2026
Last Updated: March 31, 2026
Ravima Ventures ("we," "our," or "us") operates the Ravima Care mobile application ("App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Mobile number
- Email address
- Apartment/Unit details
- Profile information
b. Usage Data
- App usage activity
- Device information (model, OS version)
- Log data (IP address, access time, features used)
c. Society Management Data
- Visitor entry logs
- Complaints and service requests
- Maintenance payment records
- Notices and communications
2. How We Use Your Information
We use the collected information to:
- Provide and maintain the App functionality
- Manage society operations (visitor management, complaints, billing, etc.)
- Send important notifications and updates
- Improve app performance and user experience
- Ensure security and prevent fraud
3. Sharing of Information
We do not sell or rent your personal data. However, we may share information:
- With authorized society administrators or management committees
- With trusted third-party service providers (for payment processing, SMS, or technical support)
- When required by law or legal process
4. Data Security
We implement appropriate security measures to protect your data, including:
- Secure servers and encryption
- Access control mechanisms
- Regular monitoring and updates
However, no digital platform can guarantee complete security.
5. Data Retention
We retain your data only for as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
6. Your Rights
You have the right to:
- Access your personal data
- Request correction or updates
- Request deletion of your data (subject to legal or operational requirements)
To exercise these rights, contact us using the details below.
7. Third-Party Services
The App may use third-party services such as:
- Payment gateways
- SMS/email service providers
These services have their own privacy policies, and we recommend reviewing them.
8. Children's Privacy
Ravima Care is not intended for users under the age of 18. We do not knowingly collect data from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be notified through the App or updated on this page with a revised effective date.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact:
Ravima Ventures
Name: Tanvir Multani
Email: admin@ravimaventures.com